Recycled car parts: five ways to search and live data from the client's systems

Client and context

Charles Trent Limited dismantles vehicles and sells tested used parts. The previous website was over five years old and no longer kept up with a changing business: what was needed was a flexible platform for new features and workflows, not another cosmetic refresh.

Challenge

Customers look for parts in many ways - by registration number, OEM number, vehicle details, category, or make and model - and expect to know that the part is in stock, in what condition and at what price. That data lives in the company's internal systems, so the store had to fetch it live rather than from a copy refreshed once a day.

Solution

We built a store on the E20 Platform with an advanced part search (registration, OEM, vehicle details, category, make/model) and a custom API integration with the client's systems: product data, pricing with RRP comparison, imagery, stock levels and condition grading flow in real time. On top of that: product pages with a next-day delivery countdown, customer accounts with order history, abandoned cart recovery, invoice downloads and saved addresses, streamlined SEO-friendly navigation, a mobile-first approach and a careers section.